Privacy Policy

Last updated: 25 June 2026

EnviroCleanLCR Ltd respects your privacy and is committed to protecting your personal information. This privacy policy explains how we collect, use and store your information when you visit our website, contact us, request a quote or book one of our cleaning services.

Who we are

EnviroCleanLCR Ltd is a Liverpool-based social enterprise providing window cleaning, car washing and commercial window cleaning services.

Contact details:
Email: ismaeel@envirocleanlcr.com
Phone: 07375128987
Website: envirocleanlcr.com
Registered office: 114 Salisbury Road, Liverpool, L15 2HU

What information we collect

We may collect your name, phone number, email address, address or area in Liverpool, service requested, preferred booking date and time, messages you send us, and any information needed to confirm or complete your booking.

How we use your information

We use your information to respond to enquiries, provide quotes, confirm bookings, deliver cleaning services, contact you about your appointment, manage payments, keep basic business records and improve our customer service.

Our lawful basis

We use your information because it is needed to respond to your enquiry, arrange or provide a service, meet our legal responsibilities, or support our legitimate business interests. Where we use your information for marketing, we will only do this where we have permission or where the law allows it.

Sharing your information

We do not sell your personal information. We may share information only where necessary, such as with booking systems, website providers, payment providers, email or phone services, or legal/accounting support. We will only share what is needed.

How long we keep your information

We only keep personal information for as long as necessary for customer service, booking records, legal, tax or business purposes. When information is no longer needed, we will delete it securely.

Our website may use cookies to help the site work properly, improve user experience and understand how visitors use the website. Where required, you will be asked to accept or manage cookies when visiting the website.

Your rights

You have the right to ask what personal information we hold about you, ask us to correct it, ask us to delete it, object to how we use it, restrict how we use it, or withdraw consent where consent is being used. To make a request, contact us using the details above.

Keeping your information safe

We take reasonable steps to keep your personal information safe and only allow access to people who need it to respond to enquiries, manage bookings or deliver services.

Complaints

If you are unhappy with how we use your information, please contact us first so we can try to resolve the issue. You also have the right to complain to the Information Commissioner’s Office, the UK regulator for data protection.

Changes to this policy

We may update this privacy policy from time to time. The latest version will be available on our website.